Dosey Support

The medication reminder that follows your meals, not the clock.

Need help? Email us at support@trydosey.com and we'll get back to you within 1–2 business days. Please include your device model and iOS version if you're reporting a problem.

Frequently asked questions

I'm not receiving reminders

Check that notifications are enabled for Dosey in Settings → Notifications → Dosey, and that Focus/Do Not Disturb isn't silencing them. Reminders tied to meals fire around your set meal times — you can adjust these in the app under your profile's meal-time settings.

How do meal-based reminders work?

Instead of fixed clock times, you can tie each medicine to a meal (before breakfast, after lunch, with dinner). Dosey reminds you around your usual meal times and gradually adapts to when you actually take your meds.

I took a dose but forgot to log it

Mark it as taken anytime — if you log it later in the day, Dosey will ask when you actually took it so your history stays accurate.

How do I manage or cancel my subscription?

Subscriptions are handled by Apple. Go to Settings → your name → Subscriptions → Dosey to change or cancel. You can also restore purchases from within the app.

How do I add the widget?

Long-press your home screen, tap the + (or Edit → Add Widget), search for Dosey, and add it. The in-app widget guide walks you through it step by step.

How do I delete my account?

Open the app, tap the gear icon on the home screen to open Settings, then tap Delete Account at the bottom. This permanently removes your account and all medication data. You can also email us and we'll do it for you. See the full details on our account deletion page.

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