Dosey Support

The medication reminder that follows your meals, not the clock.

Need help? Email us at support@trydosey.com and we'll get back to you within 1–2 business days. Please include your device model and iOS version if you're reporting a problem.

Frequently asked questions

I'm not receiving reminders

Check that notifications are enabled for Dosey in Settings → Notifications → Dosey, and that Focus/Do Not Disturb isn't silencing them. Reminders tied to meals fire around your set meal times — you can adjust these in the app under your profile's meal-time settings.

How do meal-based reminders work?

Instead of fixed clock times, you can tie each medicine to a meal (before breakfast, after lunch, with dinner). Dosey reminds you around your usual meal times and gradually adapts to when you actually take your meds.

I took a dose but forgot to log it

Mark it as taken anytime — if you log it later in the day, Dosey will ask when you actually took it so your history stays accurate.

How do I manage or cancel my subscription?

Subscriptions are handled by Apple. Go to Settings → your name → Subscriptions → Dosey to change or cancel. You can also restore purchases from within the app.

How do I add the widget?

Long-press your home screen, tap the + (or Edit → Add Widget), search for Dosey, and add it. The in-app widget guide walks you through it step by step.

How do I delete my account?

Open the app, go to Profile → Delete Account. This permanently removes your account and all medication data. You can also email us and we'll do it for you.

Privacy

Read our Privacy Policy.